The Client Who "Doesn't Remember" Is Going to Cost You.
You did the work. You left the site better than you found it. And now they're disputing the invoice, claiming the damage was pre-existing, or holding the deposit while they "think about it." Without proof, it's your word against theirs. That's not a fair fight. We built this so it never gets that far.
This Is What Happens When They Can't Lie.
Timestamped photos are hard to argue with. Most clients back down the moment they see the report.
Tenants and guests can't claim damage they didn't cause when you documented it on the way out.
No negotiation. No "I have some concerns." The report was in their inbox before you got back to the truck.
Photo. Timestamp. PDF. Done.
Open the app, walk the site, take the photos. Before you pull out of the driveway, a complete report with every photo and timestamp lands in your email. Send it to the client right there. No office. No laptop. No chasing paperwork.
Watch It in ActionBuilt for the People Who Get Burned Without Proof.
When the Customer Claims You Caused That Damage
Before-and-after photos with timestamps. The kind of evidence that ends a dispute before it starts. For roofers, plumbers, excavators — anyone who's been stiffed on a job they did right.
Contractor Tools →When the Tenant Swears They Left It Clean
Move-in photos. Move-out photos. A signature from the tenant. When they claim they left it clean, you open the report and end the conversation.
Landlord Tools →When the Guest Denies the Damage
Document every turnover before the next guest checks in. When a guest denies the damage, you have photos with timestamps. Airbnb accepts them. The dispute closes in your favor.
Host Tools →"Had a customer dispute an invoice for pre-existing damage. Sent them the photos. Never heard back."
Mike R., Roofing Contractor
"My tenant tried to keep a $1,200 deposit. I had the walkthrough report. She paid."
Dana K., Property Manager
"Saved me one Airbnb claim and it already paid for itself ten times over."
Josh T., Vacation Host
This is what ends the argument.
Fill this out the way you would on a real job. Then think about what it would mean to have this sitting in your client's inbox before you've left the street.
Ready to stop losing disputes you already won?
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