If the client lies, your photos win.
Document every job before, during, and after. Disputes end fast when the evidence is already in their inbox.
You've been here before.
You did the work. You did it right. And now the client is on the phone telling you the leak was already there, the crack was pre-existing, or the trim was never finished — when you know, and they know, that none of that is true. You have two options: fight without evidence, or eat the cost and move on. Neither one feels like justice. Both cost you money.
The check situation is worse. The job is done, the client signed nothing, and now they're "unhappy with a few things" two weeks later. Suddenly your invoice is in dispute. You don't have photos from the walkthrough. You don't have timestamps. You have your word, and they have a very convenient story. This is how solid contractors lose thousands of dollars a year — not to bad work, but to bad documentation.
This isn't about being suspicious of every client. Most of them are fine. It's about the one who isn't — the one you can't predict, the one who costs you a month's profit in a single argument. One job with no paper trail is all it takes. InspectYour makes sure that job never exists.
This is for you if —
- ✓ You're the roofer who's been stiffed by a client who "doesn't remember" approving the scope of work — and you're tired of eating the cost of jobs done right.
- ✓ You're the plumber or excavator who's had a client claim damage you didn't cause — and had nothing to show when it counted.
- ✓ You're the GC running crews who needs a paper trail on every job, not just the ones that go sideways.
Three steps. Every job. No exceptions.
Before you touch anything
Walk the site and document existing conditions. Every crack, every stain, every thing that was already broken before you arrived. Takes 5 minutes. Saves you from every "it was already like that" conversation you'll ever have.
While the job is running
Take progress photos as you go. Timestamped automatically. If the job takes two days or two weeks, you have a record of every stage — not just the finished product.
Before you leave the driveway
One tap sends the client a PDF with every photo, every timestamp, and a signature field. They sign off from their phone. That PDF sits in both your inboxes. The dispute never starts.
Built to protect, not impress.
- Works underground, on rooftops, and in dead zones Job sites don't have office Wi-Fi. Fill out forms, capture photos, and sync everything when you're back in range. Nothing is lost.
- The client gets a PDF before you invoice A complete before-and-after report lands in their inbox while you're still packing up. It's a lot harder to dispute a check when the evidence is already sitting in front of them.
- Every job stored, permanently, on demand That job from eight months ago the client is suddenly upset about? Pull it up in ten seconds. Every photo, every timestamp, every detail. The passage of time stops being their advantage.
- They sign on their phone, and it's done No paperwork to chase, no "I didn't approve that." Client sign-off is captured digitally, tied to the report, timestamped. Your approval is on record before the invoice is sent.
Run the numbers.
One dispute — even one you win — costs you in time, stress, and in most cases, some amount of money just to make it go away. A client who holds a $3,000 check for three weeks while you argue about something you both know you did correctly costs you more than a year of this app on the Professional plan. The math isn't complicated. The question is whether you want to keep funding disputes with your own margin, or spend less than a coffee a day to make them stop happening.
See Pricing →The next job is either documented or it isn't.
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